SHIPPING POLICY
We ship standard packages to all EU countries.
Bulky, large/heavy or fragile items can be ordered online from Germany, Austria, Belgium, France, Luxembourg, the Netherlands, Spain and Portugal. To receive a personal shipping quote from other countries, please send an email to hello@mosinteriorart.com
On request, we also ship to countries outside the EU/worldwide.
Within Germany:
14.95 Euro
To Belgium, Denmark, Luxemburg, the Netherlands, Austria, Poland and Czech Republic:
24.95 Euro
To Andorra, France, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain and Hungary:
29.95 Euro
To Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania and Cyprus:
34.95 Euro
Within Germany:
39 Euro
To Belgium, Denmark, Luxemburg, the Netherlands, Austria:
79 Euro
To France, Spain, Portugal:
99 Euro
Other countries upon request.
Mo's Interior Art is a small business, we simply cannot afford this service.
Large and fragile items in particular cannot be safely shipped in a DHL/Hermes package. Secure transport is required, for example on a pallet. We only ship with trusted transport companies, including full insurance cover and with advance notice.
As soon as your order has been dispatched, you will receive a notification with a tracking link by email. So you can track your order at any time.
Of course! Simply select collection instead of shipping during the checkout process. Collection is usually possible the next day at our showroom. The address is Schützenwall 9-11 in 22844 Norderstedt, Germany. We will get in touch with you once it's ready.
RETURN POLICY
You can return goods to us at your own expense within 14 days without giving any reason. Please send your good(s) back to:
Mo's Interior Art
Maria Meyland
Alsterterrasse 2
22889 Tangstedt
Germany
We cannot provide a refund for uninsured returns, e.g. in the event of transport damage or loss. We do not accept unpaid returns.
It may take a few days to process your return.
The costs for a return are on your behalf.
In case an item is damaged, of course, we will take care of the return shipping costs. In this case, please contact us by email hello@mosinteriorart.com
Showroom
Our showroom is located in the North of Hamburg: Schützenwall 9-11 in 22844 Norderstedt, Germany.
We only open by appointment. Simply contact us by email, phone or using the contact form, and we will flexibly arrange your visit.
We also offer WhatsApp video calls for too far away customers.
We display the majority of our stock in the showroom. If you have a specific item in mind, please let us know in advance so we can have it on site when you visit.
GIFT VOUCHER
Of course! We offer vouchers in several nominal values. You can find all details here.
B2B
Yes, we offer a professional discount for interior projects. You can find more details here.
We do not sell our products to resellers.
Need more help?
You can reach us by phone, email or using the contact form. You can find all contact details here.