Frequently asked questions

Where do you ship to?

We ship as standard within Germany, as well as to Belgium, France, Luxembourg, Italy, the Netherlands, Portugal, Spain.

To receive a customized shipping quote to another EU-country or worldwide, please send us an email.

How is the return process?

We accept returns within 14 days of delivery. You can find full details here.

Can I pick up my order?

Of course! Simply select pickup instead of shipping during checkout process. We'll notify you as soon as your order is ready (usually the following business day).

Our showroom is located in the North of Hamburg at Schützenwall 9-11 in 22844 Norderstedt, Germany.

Is your stock in the showroom identical to the one online?

We show most of our product range in our showroom. If you have a specific item in mind, please let us know in advance so we can have it on hand when you visit.

Do you offer gift vouchers?

Of course! We offer vouchers in various amounts. Just click here.


Do you work with B2B clients?

Yes, we offer a discount for interior projects. We don't sell to resellers though.

Please read more details.

Any more questions?

You can easily reach us by phone, email, or contact form. Or check the chat here in the online shop.