Shipping policy
A. Shipping costs
All items are shipped from my location in the north of Hamburg, Germany.
I dispatch via DHL, Hermes or freight forwarder, shipping is always 100% insured.
Some items, due to their size, weight, or fragility, are shipped exclusively via freight carrier, sometimes on pallet.
Standard shipping:
Germany I Belgium/the Netherlands I France I Spain I UK
order value up to 150 €: 10 € I 20 € I 25 € I 30 € I 35 €
order value from 150 to 500 €: 25 € I 40 € I 45 € I 50 € I 55 €
order value from 500 to 1,000 €: 40 € I 55 € I 60 € I 65 € I 75 €
order value from 1,000 €: 60 € I 75 € I 80 € I 85 € I 90 €
Delivery time: approx. 2-3 business days within Germany, EU countries approx. 3-8 business days, UK approx. 5-8 business days
For orders shipped to the UK, the customer is responsible for any import duties, customs fees, VAT, and any other taxes or charges that may apply, as the UK is outside the European Union.
Bulky goods:
Germany I Belgium/the Netherlands I France I Spain*
39 € I 79 € I 99 € I 129 €
Delivery time: approx. 1 week within Germany, EU countries approx. 1-2 weeks
*shipping to the Balearic Islands upon request
Pallet / freight forwarding shipping:
Germany I Belgium/the Netherlands I France I Spain*
order value up to 5,000 €: 150 € I 175 € I 195 € I 250 €
order value from 5,000 to 10,000 €: 250 € I 295 € I 350 € I 395 €
order value from 10,000 €: 350 € I 395 € I 450 € I 495 €
delivery time: approx. 1 week within Germany, EU countries approx. 1-2 weeks
*shipping to the Balearic Islands upon request
For deliveries by freight carrier, you will receive a link from the shipping company to schedule your delivery date. Delivery will take place at any time during the selected day and free curbside.
Please ensure that someone is available to receive the shipment on the agreed date. Failed delivery attempts may be charged by the carrier.
Orders Non-EU
To order from outside the EU, simply send me your selected items and your delivery address by email. I will then share an order link with shipping costs and without VAT as soon as possible.
B. Payment information
I offer the following payment options, unless otherwise specified in the respective product description:
1. Credit card/debit card
2. Payment via PayPal / PayPal Express
3. Google Pay/Apple Pay
4. Shop Pay
5. Invoice for bank transfer on request