contact
The best way to get in touch:
hello@mosinteriorart.com
+49 (0)171/757 92 89
We can be reached on working days (Mon-Fri) between 9 a.m. and 6 p.m.
payment
We accept the following payment options:
- Visa/MasterCard
- Master
- PayPal
- Google Pay/Apple Pay
If you wish to make a payment via bank transfer, please contact us.
standard shipping
For shipping within Germany we charge a flat rate of EUR 5.95.
For shipping to Belgium, Denmark, France, Luxembourg, the Netherlands, Austria, Poland and the Czech Republic, we charge a flat rate of EUR 15.95.
For shipping to Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain and Hungary we charge a flat rate of EUR 17.95.
For shipping to Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania and Cyprus we charge a flat rate of EUR 19.95.
bulky items, pallet, freight forwarder
Within Germany:
bulky items: EUR 25.00
particularly large/heavy items EUR 95.00
delivery on a pallet EUR 95.00
delivery freight forwarder free curb EUR 195.00
To Austria/Belgium/France/Luxembourg/Netherlands:
bulky items: EUR 95.00
particularly large/heavy items EUR 150.00
delivery on a pallet EUR 150.00 / EUR 200.00 (France)
For all other countries/shipping options please send your request to hello@mosinteriorart.com
delivery
We currently deliver within Germany and the EU by default. For deliveries outside the EU please send us your inquiry to hello@mosinteriorart.com
We only deliver bulky goods, particularly heavy items and goods on pallets within Germany and to Austria, Belgium, France, Luxembourg, the Netherlands. Forwarding delivery only within Germany.
For all other countries/shipping options within and outside the EU please send us your request to hello@mosinteriorart.com
returns
We strive for 100% customer satisfaction. If one or more items are still not to your satisfaction upon receipt, you have the right to notify us and return the item(s) within 14 days.
These must be sent to us in the original packaging and undamaged. Returning the item is at your own expense. We will refund the purchase price of the items and the flat-rate shipping fee (if the order is returned in full) as soon as possible after receipt of the returned goods.