contact

The best way to get in touch: hello@mosinteriorart.com
+49 (0)171/757 92 89
We can be reached on working days (Mon-Fri) between 9 a.m. and 6 p.m.

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payment

Wir akzeptieren folgende Zahlungsmöglichkeiten:
- Visa/MasterCard
- Maestro
- PayPal
- Google Pay/Apple Pay
Für eine gewünschte Zahlung via Banküberweisung nehmt gern Kontakt zu uns auf.

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standard shipping

For shipping within Germany we charge a flat rate of 5.95 euros.
For shipping to Belgium, Denmark, France, Luxembourg, the Netherlands, Austria, Poland and the Czech Republic, we charge a flat rate of 15.95 euros.
For shipping to Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain and Hungary we charge a flat rate of 17.95 euros.
For shipping to Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania and Cyprus we charge a flat rate of 19.95 euros.

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bulky items, pallet, forwarding agent

Only within Germany (other countries on request):
We charge a flat-rate shipping cost of 25.00 EUR per delivery address for each bulky item or 99.00 EUR for particularly big/heavy items.
We calculate shipping costs of EUR 49.00 per delivery address per delivery on a pallet.
We calculate shipping costs of EUR 195.00 per delivery address for each delivery free to the curb.

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delivery

We currently deliver within Germany and the EU. For deliveries outside the EU please send us an inquiry to hello@mosinteriorart.com
We only deliver bulky goods, goods on pallets or with freight forwarding goods within Germany, but we are happy to deliver within and outside the EU on request.

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returns

We strive for 100% customer satisfaction. If one or more items are still not to your satisfaction upon receipt, you have the right to notify us and return the item(s) within 14 days.
These must be sent to us in the original packaging and undamaged. Returning the item is at your own expense. We will refund the purchase price of the items and the flat-rate shipping fee (if the order is returned in full) as soon as possible after receipt of the returned goods. 

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